Legal notice

On this area, the USER will find all the information concerning the legal terms and conditions regulating the relationships between our users and us who are in charge of this website. As a user, it is important for you to know these terms and conditions before you continue to use our website.

BLUEBAY HOTELS, liable for this website makes the commitment to process the information of our users and customers with full guarantees and comply with the national and European requirements regulating the collection and use of personal data of our users.

This website therefore thoroughly complies with the GRDP (EU REGULATION 2016/679 on personal data) and the LSSI-CE the Act 34/2002, June 11 on services of the information society and electronic commerce.


These General Terms govern the use (including mere access) of the web pages making part of the BLUEBAY HOTELS website including contents and services made available therein. Every person getting access to the BLUEBAY HOTELS website (“User”) consent to be subject to the General Terms in force at any time.


Please read the Privacy Policy


Users are informed and they agree that the access to this website does not imply, under any circumstance, the start of a commercial relation with This way, users commit themselves to use this website, its services and contents without infringing the effective legislation, good faith and public order.

The use of the website is forbidden if with illegal or detrimental purposes, or under any other form which may cause damages or prevent the website from operating properly. Concerning the contents of this website, it is forbidden: (i) the total or partial reproduction, distribution, or modification, unless this is authorised by their legitimate owners; (ii) any violation of rights of the provider or their legitimate owners; and (iii) its use for commercial or advertising purposes.

When using the website, BLUEBAY HOTELS, Users commit themselves not to follow any conduct leading to damage the image, the interests, and the rights of BLUEBAY HOTELS or those of third parties or which may damage, render unusable or overload the portal or hampering in any way the normal functioning of the website.

However, Users must be aware that security measures of IT systems on the Internet are not fully reliable and that, therefore, BLUEBAY HOTELS cannot fully guarantee the absence of viruses or other elements which may cause alterations in IT systems - software and hardware - of the Users or in their electronic documents and files included therein.


The personal data provided by Users to may be stored or not in automate databases, the ownership of which fully belongs to, this taking over all the technical, organisational and security measures to guarantee confidentiality, integrity and quality of the information included in these, according to the provisions set out in the applicable data protection regulations.

Communication between Users and uses a secure channel and the transferred data are encrypted through https protocols, therefore, we guarantee the best security conditions for assuring Users’ confidentiality.


BLUEBAY HOTELS informs that there are claim forms available for users and customers. Users may file claims requesting a claim form or sending an e-mail to stating first and last names, the purchased service and/or product and detailing the reasons for his/her claim.

The user/buyer may notify the claim to us, by e-mail to:, if you wish, you may attach the following claim form:


In case you may be interested, in order to file your claims, you may also use the dispute resolution platform provided by the European Commission and which you may access from the following link:


According to the provisions set out in articles 8 and 32.1, paragraph 2, of the Intellectual Property Act the reproduction, the distribution and the public communication are expressly forbidden, including the modality of making available the whole or in part of the contents of this website, with commercial purposes, under any support or by any technical means, without the authorisation of Users commit themselves to respect the Intellectual and Industrial Property rights held by BLUEBAY HOTELS.

Users know and accept that the whole of the website, including not only but also the text, software, contents (including structure, selection, layout and presentation of those) podcast, pictures, audio and video materials and graphics is protected by trademarks, author’s rights and other legitimate rights, according to international treaties in which Spain takes part and other property rights and acts of Spain.
In the event that a user or a third party considers a violation has been recorded against their legitimate intellectual property rights due to the introduction of certain content in the website, this extent shall be notified to BLUEBAY HOTELS specifying: (i) personal data of the holder of the rights which have presumably being infringed, or the representation s/he holds in case the claim is filed by third party representing the holder; and (ii) the contents protected by intellectual property rights and its location on the website, the certification of the stated intellectual property rights and the sworn statement in which the holder takes responsibility for the truthfulness of the information provided in the notice.


The pages of the website could provide links to other websites and contents which are owned by third parties. The only object of the links is to provide the User the chance to access these links. However, BLUEBAY HOTELS is not liable, under any circumstance, of the results which may arise for the User in case s/he gets access to these links.

Furthermore, the User on this site will find pages, promotions, membership programmes getting access to the users’ navigation conducts to establish profiles. This information is always anonymous and does not carry personal identifiable details.

The information given on these sponsored sites or links is subject to the privacy policies used for each site and not subject to this privacy policy. So we strongly recommend Users to thoroughly review privacy policies of the links of members.

Users intending to establish any technical device linking their website to the website shall get prior authorisation in writing on the side of BLUEBAY HOTELS. In any case, the establishing of this link shall imply the existence of relationships between and the site’s owner, or the acceptance or approval by BLUEBAY HOTELS of its contents or services.


On our website, comments are allowed to enrich contents and make consultations.

Comments nor related to the scope of the website will not be allowed, either, those including libels, affronts, insults, personal attacks or rude comments in general towards the author or other members.

They will also be erased those comments containing information which is clearly misleading or false, as well as comments including personal data, such as, private address or telephones and infringing our data protection policy.

Also those comments added only with commercial purposes of a website, person or group will be rejected and everything which could be considered as spam in general terms.

Anonymous comments are not allowed, as well as those made by a same person under different nicknames. Comments intending to force a discussion or the taking of a position by another user will not be considered either.


BLUEBAY HOTELS does not assure any guarantee or is not responsible, under no circumstance, for damages of any kind which might arise of: (i) lack of availability, maintenance and effective operation of the website, its services and contents; (ii) the existence of viruses, malware or damaging programmes in contents; (iii) the illegal, negligent, fraudulent or opposite use of this Disclaimer; (iv) the lack of legality, quality, reliability, usefulness and availability of services provided by third parties made available to the website’s users.

BLUEBAY HOTELS under no circumstance is responsible for the damages which might arise of the illegal or wrongful use of this website.


In general terms, the relationships between the holder and the Users of its on-line services, included in this website are subject to the Spanish legislation and jurisdiction and to the Courts of Malaga.


In case that any user has doubts on these Legal Terms or any other comment on the website, please contact

On behalf of the team making part of BLUEBAY HOTELS we thank you the time spent in reading this Disclaimer.

This Disclaimer has been updated on May 21st, 2018.